Frequently Asked Questions
Engraving, bulk orders, delivery and returns — the questions we are asked most.
What do you sell?
Trophies, medals, plaques, shields, awards and corporate gifts — for schools, colleges, clubs, sports events, tournaments and companies. Browse the full range in the shop, or message us if you are looking for something specific.
Can I get trophies engraved?
Yes. Engraving and personalisation are available on most items. Send us the names, text or logo at checkout or by message, and we share a proof for your approval before anything goes into production.
How long does an engraved order take?
Engraved and personalised orders are dispatched 3–5 business days after you approve the artwork, because each piece is made to order. Ready-stock items that need no personalisation are dispatched within 1–2 business days.
Do you take bulk or corporate orders?
Yes. We offer special pricing for schools, colleges, clubs, sports bodies and companies ordering in quantity. Send us your requirement and we will share a quote, which stays valid for 15 days. Bulk timelines are confirmed in writing with the quote.
Can I return an engraved trophy?
No — engraved, personalised and made-to-order items cannot be returned, because they cannot be resold. The exception is if the item arrives damaged or defective, or the engraving differs from the artwork you approved: report it within 48 hours of delivery with photos and we will remake it or refund you in full.
How do I track my order?
Once your order is dispatched we send the courier name and tracking number by SMS and email. If you are signed in, you can also see the current status any time under My Account → Orders.
What payment methods do you accept?
You can pay online through Razorpay — cards, UPI or net banking — or by Cash on Delivery where it is offered for your order and pincode.